People often ask me about the achievements I’ve made over the course of my career in business, especially for someone with no college education or special training. I didn’t have many of the advantages of the businessmen we often put on a pedestal, so how did I do it? 

For a long time, our company was a small, close-knit, family-owned and operated business—and in many ways, it still is. Yet, from April 2021 to April 2022, we added a number of new team members. Such a significant change in a relatively short amount of time can be a true test of how your team works together, and it’s what has inspired today’s letter.