A lot of my early heroes were people I saw on TV, hitting home runs and making touchdowns—except, when I was growing up, we only had three channels to choose from.

Today, I want to talk about finding opportunity, particularly the opportunity to develop talent.

Over the years, I've accumulated quite the library. In the conference room where I work, there are stacks of books that I keep out, not only for my reference but also for the reference of any team member who cares to pick them up.